Shipping & Returns

Shipping

Made-to-order pieces are handcrafted after your order is placed. Please allow 3–4 weeks for production and delivery. Ready-to-ship pieces leave the studio within 1–3 days.

If you have questions about timing, please reach out at hi@aeri-go.com. I'm glad to work with you where I can.

Return & Exchange

Collection pieces purchased at the original price through the website may be exchanged within 10 days of delivery. A flat $20 fee covers both your return label and the replacement shipping. Items must be returned unworn and in their original packaging. Please secure your return. We're unable to take responsibility for packages lost in transit.

To begin an exchange, write to me directly at hi@aeri-go.com

Customized, one-of-a-kind, and discounted editions are final.

International Shipping & Customs

Pieces ship internationally from New York. Delivery timelines vary by destination, and import duties or customs fees may apply upon arrival — these are the recipient's responsibility and vary by country.